The popularity of searching the internet for travel information, ticket purchase, make reservations, book holidays and email enquiries is now everyday occurrence, yet many websites are slow and have a poor response reputation.

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IBPTS surveyors are home based internet users, which provide an independent evaluation of our clients’ websites.

They collect data in relation to:

• Ease of Use
• Navigation and Content
• Presentation
• Page Download Speed
• Online Sales Procedure
• Ease of Purchasing
• Online Ticket Printing
• Security
• 3rd Party Cookies
• Technical Problems
• Service Support
• Revisiting
• Comparison to Competitors’ Websites
• Postal Delivery Timescale after Booking

Websites are evaluated against pre-arranged criteria, with a detailed report highlighting strengths/weaknesses and recommending improvements where necessary. All surveys are tailored to the individual clients requirements, can be a one off or series of visits to the clients’ website as part of an ongoing program.

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For further information and to join our mailing list please email info@ibpts.co.uk

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